My profile photo

[smsupreme]

My profile photo is set correctly on my profile but has suddenly stopped showing when I join a meeting or start a meeting.  I have change the photo, deleted and replaced the photo but nothing works and the profile photo is meaningful.

Can anyone suggest how I may get the profile photo to appear again please?

[bstrelko]

Please take a look at the article below and try a few of the troubleshooting steps before reporting back:

https://support.zoom.us/hc/en-us/articles/10138985918349

Also, can you confirm that you do not have profile pictures set to 'hidden' for meetings you host (or someone else for meetings they host)? More info on this here:

https://support.zoom.us/hc/en-us/articles/360061305051

[bstrelko]

@smsupreme , just bumping the above!