My own video image freezes then fades to yellow.... Help!!!

[Orroroo]

Hi

Can anyone help please?

My own image on Zoom has started freezing after a few minutes and then fading out to black outlines with everything else yellow.

I can see all the other participants perfectly with no stutters in either video or audio but they just see the frozen yellow me!

Stopping and starting the video just repeats the process.

It even does this when I just test a meeting with no participants.

I use an ACE mini PC with a generic webcam which has worked fine up till now and both Win 10 & Zoom are up-to-date with their latest releases and i've deleted an reinstalled the camera drivers

All the kit works absolutely fine on Skype - i'm completely flummoxed

Anyone any ideas please?

[pinkshrink]

I'm having same problem ever since updating my Zoom client yesterday.

[Orroroo]

Hi

I seem to have solved it by going back to an older version of Zoom (5.11.10)

I used this link Older versions of Zoom Cloud Meetings (Windows) | Uptodown and it seems to have cured the problem

[pinkshrink]

The newest version of Zoom also solves the problem. This was a known issue with one update, solved in the next update. 

[klandis]

 I also have the exact same issue.