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My client won't allow me to schedule a meeting

TOT
Newcomer
Newcomer

My client app won't allow me to schedule a meeting

6 REPLIES 6

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @TOT , can you provide any additional details? Are you receiving an error message of some sort? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Bri,
Thanks for responding.
Home page comes up but when I click on Schedule, it fails to open the popup.
 
Tom

KirkW
Explorer
Explorer

Greetings TOT

Just checking if you are using the most recent version. An update was recently released. It may help to update the app, restart your device, launch Zoom again and then try to schedule again. 

All the best!

Thanks for responding.
 
I did all that in my initial troubleshooting, including being sure I had the 32 bit version to match my iOS.
 
Kirk,
Thanks for responding.
Home page comes up but when I click on Schedule, it fails to open the popup.
 
Tom

Has there been a solution to this? I get this when I click (see attachment) and it stays forever. Just spins on Loading.

R Coats. 

TOT
Newcomer
Newcomer

I found out that my version of Safari is no longer supported by Zoom and that Apple will no longer update my old iMac.

 
Switched to Chrome which is still supported but that window may close soon.
 
So ordered a new Mac computer which will have a modern IOS which is supported by Zoom.
 
My laptop is still in date.
 
This condition is true of other services as well.
 
Tom