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My audio level fluctuates widely

Jig
Newcomer
Newcomer

I'm setting up a new laptop and I've been told by other call participants that, when using Zoom, the level of the first couple of seconds of my speech is often barely audible, then usually kicks in much higher. For example, if I count to ten "1, 2, 3" is faint, "4 etc." perfectly audible. There's no such problem on my old laptop (both Dells, though different models), and I've tried to match the audio settings but without resolving the issue. I haven't encountered this problem on the new laptop if using other video calling apps, such as Teams or Whereby. I've now listened to a call from someone else using my problematic laptop and the level will suddenly drop or suddenly come back to normal with no discernible pattern. This can happen close to or far away from the computer. I updated the version earlier today. Any ideas?

3 REPLIES 3

hopquestions
Newcomer
Newcomer

I am having the same issue.  Did you ever find a solution?

paula_denisa
Newcomer
Newcomer

I have been experiencing the same issue just recently. All other apps are working fine, Zoom has been working fine for the past year and in the last two months my audio has been fluctuating to the point that participants can barely understand the message I'm trying to convey. It makes no difference whether I speak close or far from the laptop and it only happens when I speak. When they speak I can hear them all fine.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Welcome to the Zoom Community, @paula_denisa! We're glad to have you here. Kindly check out this resource for troubleshooting audio issues. Please let us know if this helps or if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?