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2022-04-16 02:12 PM
I am paying for PRO, but profile and scheduling are showing BASIC. Worked just fine from November 2021 until now. I need to set up a meeting and require more than the BASIC limits.
Solved! Go to Solution.
2022-04-17 10:32 AM
Problem resolved.
2022-04-16 10:00 PM
Hello @SSTulsa - Thanks for reaching out and sorry to hear about this. When you click on your profile picture, it should indicate whether you are a "Basic or Licensed" user. Also, can you log out and log back into your desktop client as shown below?
P.S: You can download Zoom Desktop client using this ~> link.
2022-04-17 10:32 AM
Problem resolved.