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Multiple video clips even when I paused the recording and only stopped it at the end

Dor
Newcomer
Newcomer

‎2024-06-26 04:07 PM

I recorded video of a meeting today just as I always do (recorded to the cloud) where I only pause the recording at breaks and wait until the meeting is over until I actually STOP the recording. Typically this creates one long video file but today I had TWO separate video files and I don't know why. Any suggestions?

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2024-07-03 02:24 PM

Hi @Dor thank you for posting for the first time, and welcome to the Zoom Community!

 

In this case, please submit a ticket to our support team with the relevant meeting ID as they will be able to look into this further.  Once you have submitted a ticket, please let me know. 

 

Thank you! 


Carla (she/her/hers)
Zoom Community Team
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