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Multiple meetings with the same link

katrina24
Newcomer
Newcomer

I've had a reoccurring problem. When I send an existing meeting link/ID via a calendar invite, it creates a second meeting with the same Meeting ID and will change the existing meeting ID to whatever i've typed into the outlook subject line. 

 

It came to a head when we had a forum and people were apparently sat in the waiting room but I couldn't see them. I had to ask them to close the meeting and reopen the zoom again and then they were brought into the room I was in. 

 

In my browser, it will show the same meeting 3x in a row, when you open it shows as reoccurring and will have my invite in the attendees list. (same meeting ID)

 

Is there a solution? I don't want to unlink my calendar but I may have to if it continues?

2 REPLIES 2

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @katrina24!

I'm sorry about the inconvenience you experienced.

We would suggest using bi-directional calendar sync. 
You can check out this article for more information. 

Let us know if you need further assistance. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

meriment
Contributor III
Contributor III

You can disconnect and reconnect your calendar to see if that resolves. In general email calendars are not designed for handling updates to recurring meetings. You could create the recurring meeting in Zoom and then copy it over to your calendar. Alternatively there is a Zoom app, Salepager, that is specifically designed for scheduling recurring Zoom meetings.