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Multiple meetings with a basic account

BHIII
Newcomer
Newcomer

This article states that its possible to have two simultaneous meetings with a

  • Business, Enterprise, or Education account

https://support.zoom.us/hc/en-us/articles/360001120743-Joining-different-meetings-simultaneously-on-...

 

I don't see an "education" account listed as an account type.  Is an "education" account the same as a "basic" account?

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

Hi @BHIII 

An Education account would be a type of Business account. That being said, you may have a Basic account that has been flagged as a K-12 account, which we have removed the 40-minute limit for meetings in order to support schools during the pandemic.  

You can check your account type by going to the Account Profile page

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.