cancel
Showing results for 
Search instead for 
Did you mean: 

Multi-Spotlight for Cloud Recordings

kjhartma
Community Champion | Customer
Community Champion | Customer

The release notes for 5.10.3 state there is now support for Multi-Spotlight for cloud recordings, and that the recording will recognize and record up to 9 spotlighted participants in a meeting or webinar.

 

Is there a setting either in our app or user account settings we need to turn on for this, or does the Zoom cloud just automatically know people are spotlighted and records this way?  Is there documentation on this yet anywhere?

Thank You.

1 ACCEPTED SOLUTION

KPF88
Explorer
Explorer

Hi, we've just "discovered" this (having been waiting for 18 months fore this feature!).  In my testing, it works automatically.  I can't find any documentation for this and, right now, I'm overjoyed this is a working feature.  Thanks for raising this as I missed the release notes for the 5.10.3 update.

View solution in original post

7 REPLIES 7

KPF88
Explorer
Explorer

Hi, we've just "discovered" this (having been waiting for 18 months fore this feature!).  In my testing, it works automatically.  I can't find any documentation for this and, right now, I'm overjoyed this is a working feature.  Thanks for raising this as I missed the release notes for the 5.10.3 update.

The link to "view solution in original post" does not seem to work.  Help?

Bort
Community Champion | Employee
Community Champion | Employee

You just replied to " the original post". The solution is the comment right above yours. 

unfortunately, it did not work for me, I have the latest version but the cloud recording still shows speaker view only. what  to do?

Same here. I tried all the possible recording options, but non is displaying the right videos...

  • Active Speaker is always only one person, though Spotlight seems to have an impact which one.
  • Gallery shows always at least two people, even if only one is spotlighted.
  • The same for all-in-one and separate recordings.

The feature just doesn't seem to work at all. Any suggestions?

Zoom42
Newcomer
Newcomer

Hello! I'm looking for instructions on how you successfully did a cloud recording that displays two spotlight videos - could you point me in the right direction?

Thanks!

Hi, as of our last Conference (February 2024), I'm really sorry to report that spotlighting for two does not work anymore for Cloud recording.  We have had to do local recordings for all and have only used cloud recording as a backup.  It DID work in 2022 and then stopped... and I have no idea why.