Missing Cloud Recordings by Co-Hosts

I recently hosted a conference where we were recording several people speaking as part of a panel discussion with the intention of editing/producing chat for a virtual event. I made several participants co-hosts and they turned on cloud recording in order to save video of their respective pinned participants. (My co-hosts were essentially acting as virtual camera-people, as it were, with each of pinned shots serving as just footage of a single partcipant.) After the meeting ended, I was able to locate my speaker-view and gallery clips just fine. My colleagues, though, were unable to locate their respective recordings; it's my understanding that their recordings should be available in my Zoom web portal, but I am not able to find these files anywhere. I can confirm that they were both recording to the cloud, as I saw the blinking red dots next to their names in the participant panel. But we are missing their recordings. Please help me find them!