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Mirror my video not working

202311
Newcomer
Newcomer

The "Mirror my video" setting has stopped working. I have not changed the settings, etc. It's been on "Mirror my video" setting for years. This past week all the zoom recordings do not have my video mirrored. 

Is there any information on this or has anyone else noticed this? 

8 REPLIES 8

chrismenard7
Community Champion | Customer
Community Champion | Customer

I started my Zoom client today and ran updates. I'm running the latest Zoom - version 5.14.6 (15434).  I tested Mirror my video, and it is working. I combined three screenshots into one image. I suggest making sure Zoom is updated. If Zoom is updated, and Mirror my video is not working, any chance you can test it on another computer? The last resort would be to uninstall the Zoom client, restart your computer, and install the Zoom client again. I hope this helps. If this addresses your issue, please click Accept as Solution

I don't install the client, but use the web browser.
I don't want more unknown proprietary (code for spyware) on my computer.
I'm not buying another computer just to *try* to get Zoom's junkware to work.

I'm going elsewhere.

@chrismenard7 I have the same issue. And nothing of what you suggest works. Do you have any suggestions to try out? Mirror screen works as I see it on my side, but the other participants don't see my video mirrored. Also, the recorded video does not show my video mirrored. Please, advise. Thanks.

202311
Newcomer
Newcomer

Thank you very much for your response and suggestions. I've always had the box checked but did uninstall and re-install and still no luck.

It's so strange because the mirror screen feature appears find when I'm in the meeting however when I view the recording, the screen is flipped.

 

It has worked fine for years and then all of a sudden this past week all of my zooms record without the mirroring screen. 

willjoe2442
Contributor I
Contributor I

Click your profile picture then click Settings. Click the Video tab. Hover over the preview of your camera. In the top-right corner of the video preview, click the rotate button until your camera is rotated correctly.

 

Regards,

Diana

ChargeBack
Newcomer
Newcomer

This just happened to me.

It makes the service unusable.

"Support" doesn't.

Zoom employees arrogant and rude.

I'm charging-back my membership fee.

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello community members!

I'm sorry for the late response. Mirroring applies only to your local view of your video for confidence reasons; it does not affect how others see you or the recordings. However, Zoom supports virtual cameras, and several software options can flip your video, including ManyCam, OBS Studio, and SplitCam. While these are popular choices, be sure to explore other options that might suit your needs. Additionally, your webcam or operating system may also have built-in features to achieve this.

Thank you for understanding.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

ChargeBack
Newcomer
Newcomer

Hi, Mark,

 

Thanks for replying - MONTHS after I canceled the membership and charged-back the credit card charge - and file an official fraud complaint against Zoom.

I know what mirroring does. 

I know it "applies" - or WOULD apply locally - IF IT WORKED AT ALL. And, the fact that it doesn't work AT ALL is the reason I posted in the very first place. It not working is the reason I fired Zoom, and charged-back the billing. And, filed a fraud complaint against them for criminally trying to enforce payment when they were documented to not be providing the service for which I paid - which was supposed to include support.

 

This posting STILL doesn't address or resolve the issue, again, MONTHS after I fired them and charged-back the fees.