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Meeting participants no longer in active hosts report

David9234
Newcomer
Newcomer

When generating a details report for "active hosts", the spreadsheet generated had always included individual participant names (along with join and leave times for participants). Now it doesn't. I know the information has been recorded because I can click on participants (before generating the report) and see the information. I can even export a list of participants individually for each meeting but that is not feasible. I want to be able to export a spreadsheet that includes all individual participants one month at a time like I used to. Any help would be appreciated.

1 REPLY 1

Cutie1
Newcomer
Newcomer

Alô  David I know how that feels like trust me I’ve been through that a thousand times also I fixed it all you need to do is shut down your Device for approximately 15 minutes turn it back on again ask all the participants to join the meeting if it still doesn’t work ask your administrator if they can fix it for you