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Meeting is missing

aaronharpmagic
Newcomer
Newcomer

‎2024-03-04 07:22 AM

Hello!  I am teaching a lesson for college and recorded a meeting to share at a later time. The video ended and I am not able to see the video or the link. Please help!

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iambobsat
Zoom Employee
Zoom Employee

‎2024-03-04 01:04 PM

Hi, 

 

Check Zoom Account: Log in to your Zoom account on the web and navigate to the "Recordings" section. Zoom recordings are often stored in the cloud, and you can access them directly from your Zoom account. If the recording was successfully uploaded to the cloud, you should be able to find it here.

 

Check Email Notifications: Zoom may send email notifications when a recording is processed and ready for viewing. Check your email inbox (and spam/junk folder) for any notifications from Zoom regarding the recording. The email usually contains a link to access the recording.

 

Contact Zoom Support: If you're still unable to locate the recording after trying the above steps, reach out to Zoom's customer support for assistance. They may be able to help you locate the recording or troubleshoot any issues preventing you from accessing it.

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