Not able to start meeting as host

[BethJM]

Hello! Over the past few weeks I've struggled a couple of times where zoom meetings I have scheduled (in Outlook with the Zoom plug in) have then not allowed me to start the meeting. 

I have been stuck in a waiting room waiting for the 'host' to start the meeting, along with the other attendees. But I am the host? 

I have tried logging in to Zoom newly but otherwise not sure what I can do here.

This isn't happening with all my zoom meetings but most of them. Any ideas why? 

Thanks

[CarlaA]

Hi @BethJM, thank you for posting to the Zoom Community!

Before clicking on the link to start the meeting can you please log out of your Zoom app and log back in using the email associated with the meeting. Once you have done so, please start the meeting. 

Let me know how it goes!