Lost all my future meetings + unable to create a new one + weird code message

[LB1971]

Hi! I logged into my account and all my future meetings are suddenly missing, I'm unable to create a new one and when I try, this weird message appears up top. Anyone else has this?

[jsparrow]

This just happened to me as well!

[LB1971]

Glad-ish (?) I'm not the only one, but now a bit scared that it might be a massive hack? I opened a ticket with Zoom as I don't have an account that I'm able to call customer support... 

[kleon]

How do I open a ticket, the more people do that the more attention it will get to fix!

[kerstin666]

You find it in the support section in your zoom accout.  https://support.zoom.us/hc/en-us/articles/360060938611-Self-escalating-support-tickets

[LB1971]

https://support.zoom.us/hc/en-us/requests/new

[kerstin666]

Hey, i have the same but without that failure notice. I just cant see my future and former meetings. I can create new ones though but they wont appear in the "futire meetings list". That weird message i havent got either..

Did you find out what the problem was?

[LB1971]

Not yet. I sent the ticket over 5 minutes ago...

[brandigo]

same is happening to us. And I just created one today - all future meetings are missing! 

[LB1971]

Very weird!! I created a meeting this morning as well!

[kellisheu]

I just logged in to do a meeting and everything is gone.  No future or even pass.  I have paid for Pro account and can't get help.  They say I don't have one.

[LB1971]

THAT'S concerning!

[doreen641]

this happened to me as well and I can't get support either!

[kerstin666]

could it be a bug from the zoom side? 

[kleon]

I kinda hope so, it's good I guess that it's not just one person having the issue. Hopefully they'll look into it fast and fix the bug. I hope the bug didn't permanently wipe out everything cuz that would be a major pain for a lot of people!

[kelseyeas]

I'm having the same issues! I scheduled two meetings for tomorrow and they disappeared. When I clicked on the link that I sent to the client, I get an error message about an invalid meeting.

[licomic]

Same here. Very disturbing. Won't let me connect my Google calendar.

[dani55]

I was able to get in and get a link i needed for tomorrow.  Just went back in to schedule additional meetings, and everything is missing.  I'm in a panic and cant get anyone on the phone.

[kleon]

I just posted about the same issue, all upcoming and previous meetings are all gone! It happened within the last hour. I know because I was in a zoom meeting before I noticed tomorrow's meeting were all gone. 

[LB1971]

It says here that many services are "degraded": https://status.zoom.us/?subscription_confirmed=true

[LB1971]

OH, my meetings are back!

[LB1971]

Check your accounts!

[kleon]

All systems operational now YAY!!!!

[RN · Accepted solution]

Hi @LB1971 @kleon @kerstin666 @dani55 @licomic, it looks like Zoom had some downtime yesterday with missing Zoom meetings and recordings, which seems to be fixed.

For any future issues that you maybe experiencing, suggest looking into the Zoom status page at https://status.zoom.us first, to ensure all systems are operational and running.