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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Login Problem

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litatech
Explorer
Explorer

‎2022-06-27 09:45 PM

Hello! I cannot logging to my account and have no longer access to the email that was registered for that. How can I change an email and password in that case?

1 ACCEPTED SOLUTION

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ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2022-06-28 04:01 AM

Hi,

 

If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

 

From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-asso...

 

Good luck!

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

View solution in original post

2 REPLIES 2

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ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2022-06-28 04:01 AM

Hi,

 

If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

 

From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-asso...

 

Good luck!

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

Go to solution
tsgadz350
Newcomer
Newcomer

‎2023-11-29 03:17 AM

I am having this problem. Upon changing internet provider I have a new email but cannot put in my new email password as Zoom wants an old password to verify it. I put in the old password which is rejected, then the one before but nothing works. Can I just invent a new password just for the Zoom instead of giving them my real password for my email as I don't want to change my password for everything?

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