cancel
Turn on suggestions
Showing results for 
Search instead for 
Did you mean: 
Zoom Outage

We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided. Please check Zoom’s status page for updates.

Login Problem

Go to solution
litatech
Explorer
Explorer

‎2022-06-27 09:45 PM

Hello! I cannot logging to my account and have no longer access to the email that was registered for that. How can I change an email and password in that case?

1 ACCEPTED SOLUTION

Go to solution
ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2022-06-28 04:01 AM

Hi,

 

If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

 

From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-asso...

 

Good luck!

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

View solution in original post

2 REPLIES 2

Go to solution
ZoomZoom
Community Champion | Employee
Community Champion | Employee

‎2022-06-28 04:01 AM

Hi,

 

If you no longer have access to the email address attached to your Zoom account, contact Zoom Support.

 

From https://support.zoom.us/hc/en-us/articles/6188605257485-Unable-to-sign-in-to-your-email-account-asso...

 

Good luck!

If this answer helps you, please hit the “Accept as Solution” button.
Thank you,

ZzZz

Go to solution
tsgadz350
Newcomer
Newcomer

‎2023-11-29 03:17 AM

I am having this problem. Upon changing internet provider I have a new email but cannot put in my new email password as Zoom wants an old password to verify it. I put in the old password which is rejected, then the one before but nothing works. Can I just invent a new password just for the Zoom instead of giving them my real password for my email as I don't want to change my password for everything?

0 Likes
Top