Logging in to Zoom on a phone

[dot-to-dot]

When I log into Zoom on my phone, it requires a verification code that is sent to my email. Getting the code means I have to minimize that tab and switch over to email. Supposedly the code is valid for 10 minutes, but Zoom starts counting down from 1 minute to zero. When I enter the code, Zoom rejects it as invalid. So I have to start over. Last time I needed to attend a meeting using my phone, it took 3 attempts to log in, and I was late for the meeting.  Does anyone have a solution?  Customer support doesn't seem interested in direct contacts....

[FORE-Craig]

Are ups logging into Zoom on your phone through the website, or through the Zoom app?

With your free Zoom account, you can stayed signed into the Zoom mobile app.

 I hope that helps!

[dot-to-dot]

When I log into Zoom on my phone, it requires a verification code that is sent to my email. Getting the code means I have to minimize that tab and switch over to email. Supposedly the code is valid for 10 minutes, but Zoom starts counting down from 1 minute to zero. When I enter the code, Zoom rejects it as invalid. So I have to start over. Last time I needed to attend a meeting using my phone, it took 3 attempts to log in, and I was late for the meeting. Does anyone have a solution? 

[dot-to-dot]

I'm logging in via the app. I don't know that staying logged in forever is the answer -- I'm logged out automatically when I restart my phone or when it updates. I think the problem is on Zoom's end - it is rejecting valid codes that are entered in less than 10 minutes.

[FORE-Craig]

I understand how that would be annoying. You can submit a support request at https://support.zoom.us/hc/en-us/requests/new.

[dot-to-dot]

Thank you -- I couldn't find a way to do that before. I've submitted a request.

[FORE-Craig]

You're welcome! 😊