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Log records for meetings are not coming out normally. I would like to make an inquiry.

njh9935
Newcomer
Newcomer

‎2021-08-15 02:42 PM

Log records for meetings are not coming out normally. Despite purchasing the Zoom Pro Rate Plan monthly, the log records of meeting participants available on the active host are not verified. In particular, the meeting's host was left to another participant in the middle.

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2 REPLIES 2

njh9935
Newcomer
Newcomer
In response to Slim_Aaian_Boy

‎2021-08-15 05:56 PM

This is the zoom user. Isn't this the Zoom Customer Center?

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Bort
Zoom Employee
Zoom Employee

‎2021-08-23 10:51 AM

Hi @njh9935 

Can you provide more information about the issue? What part of the reports are 'not verified"? 

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