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Please help me, how can I solve the problem Error code 100000404 that does not allow me to enter my

Andrés
Newcomer
Newcomer
Please help me, how can I solve the problem Error code 100000404 
1 ACCEPTED SOLUTION

mgongguy
Zoom Employee
Zoom Employee

 

@AndrésThis error is linked to a network or installation package issue. Please fully uninstall the Zoom app and reinstall from here: zoom.us/download.

 

If you are still having issues please ensure the network you are on is not blocking Zoom: https://support.zoom.us/hc/en-us/articles/201362683-Network-Firewall-or-Proxy-Server-Settings-for-Zo...

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8 REPLIES 8

9697
Newcomer
Newcomer

i can help it's easy go to your error what does it say tell me if there is any link the like the bottom top side you press the link u just copy exactly what ur supposed to do

yeah it does say error 10000404 which is if you search it on google you wont find any clue 

actually I don't have error 10000404

nosferatu_0-1629272175532.png

im reffering this question

oh ok

Ansel
Participant
Participant

I don't know what to do that

mgongguy
Zoom Employee
Zoom Employee

 

@AndrésThis error is linked to a network or installation package issue. Please fully uninstall the Zoom app and reinstall from here: zoom.us/download.

 

If you are still having issues please ensure the network you are on is not blocking Zoom: https://support.zoom.us/hc/en-us/articles/201362683-Network-Firewall-or-Proxy-Server-Settings-for-Zo...

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Ansel, was @mgongguy response helpful? If so, don't forget to click the Accept as Solution button!

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Zoom Community Moderator
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