cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Locked Out of Account Cannot Verify

Username21
Newcomer
Newcomer
I had to make a completely new account to post on the board for help because I am locked out of my main account because the verify button on your website isn't working. I have the verification codes needed to verify my account but the verify button is greyed out and cannot be clicked. This is incredibly frustrating please fix it. Thank you.
1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

@Username21 

 

Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern.

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!