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Locked Out of Account Cannot Verify

Username21
Newcomer
Newcomer

‎2022-04-07 07:02 AM

I had to make a completely new account to post on the board for help because I am locked out of my main account because the verify button on your website isn't working. I have the verification codes needed to verify my account but the verify button is greyed out and cannot be clicked. This is incredibly frustrating please fix it. Thank you.
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1 REPLY 1

IP-Man
Community Champion | Employee
Community Champion | Employee

‎2022-04-07 08:02 AM

@Username21 

 

Thank you for visiting the Zoom Community to seek support. Because this case is unique to your Zoom account, I would suggest that you log a problem with Zoom Support at
https://support.zoom.us/hc/en-us/requests/new so support/account team can help you with the concern.

 

 

If this has answered or help find a solution to your question , please click the Accept as Solution button below so that others in the Community may benefit as well.

Cheers!
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