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Zoom AI Companion2023-11-10 11:48 AM
I have a client with a Chromebook with a Celeron N4020 and 4GB of RAM. He appears to be limited to six people in gallery view. Is that a setting on his part, or is that a limitation of the CPU/RAM?
Is there a list of system requirements and limitations somewhere? Everything I find in the knowledgebase is quite vague.
Thanks!
2023-11-11 06:51 AM
Agreed that this info needs to be clearly published in the KB!
From what I've dug up, Zoom PWA (what your Chromebook uses) can either do a 9-split (3x3) or 25-split (5x5) gallery view, but the 25-tile option requires a processor with at least 4 virtual cores - the Celeron N4020 only has 2.
However, please have your client confirm that they cannot access the following option:
2023-11-12 01:42 PM
Thanks for the info, bstrelko! I don't see an option for Gallery View at all on this Chromebook. Does that mean he is CPU limited or is there a software issue/update I need to do.