cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Lack of Support Centre response

nigella1224
Newcomer
Newcomer

Anyone else finding the support centre not responding?  I've submitted two requests and no answer.
Since Zoom changed to Zoom Workplace i it takes about 20 mins for a meeting to open and then says video not working.  I have tried 'clean up zoom' and reinstalling - still same problem.  Frustrating when you pay a premium for Pro and support can't even acknowledge you! 

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Without details of your device operating system, and account type, URL be difficult to provide any usable information. Please elaborate.


Ray -- check out the GoodClix website or the Z-SPAN website.