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Joining meeting timeout or browser restriction "Signature is invalid"

ZServices
Newcomer
Newcomer

‎2024-01-31 11:10 PM

Hello team,

 

In recent time we faced "signature invalid" issue for particular users (not for all users) while joining the meeting. Our current zoom web SDK version is 3.1.2. Both sdkKey and secretKey (to create signature) has been same for all users. But some of the users only got this issue. 

 

Kindly check and help us to resolve this issue.

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ketanLMA
Newcomer
Newcomer

‎2024-03-27 01:30 AM - edited ‎2024-03-27 01:31 AM

Our team is also facing the same issue.

Most of our users can join the meeting but a few have this issue on their browsers.

Our Team was also able to replicate this issue in-house. We are using the latest version of the Zoom SDKs but still getting this problem. What is the resolution?


Only a few Accounts are facing this issue.

 

Kindly check and help us to resolve this issue.

 

Zoom Browser Restriction and Metting Timeout 

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