cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Joining meeting timeout or browser restriction "Signature is invalid"

ZServices
Newcomer
Newcomer

‎2024-01-31 11:10 PM

Hello team,

 

In recent time we faced "signature invalid" issue for particular users (not for all users) while joining the meeting. Our current zoom web SDK version is 3.1.2. Both sdkKey and secretKey (to create signature) has been same for all users. But some of the users only got this issue. 

 

Kindly check and help us to resolve this issue.

Topics:
Preview file
29 KB
1 REPLY 1

ketanLMA
Newcomer
Newcomer

‎2024-03-27 01:30 AM - edited ‎2024-03-27 01:31 AM

Our team is also facing the same issue.

Most of our users can join the meeting but a few have this issue on their browsers.

Our Team was also able to replicate this issue in-house. We are using the latest version of the Zoom SDKs but still getting this problem. What is the resolution?


Only a few Accounts are facing this issue.

 

Kindly check and help us to resolve this issue.

 

Zoom Browser Restriction and Metting Timeout 

0 Likes