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It doesn't join the conference.

Drey
Newcomer
Newcomer

‎2025-01-14 10:45 AM

During joining a conference via a link, the program first writes 'Connecting...' then this small window disappears, and it doesn't join the conference at all. The same happens when creating a conference. Could you please advise what to do?

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2 REPLIES 2

storyhub
Community Champion | Customer
Community Champion | Customer

‎2025-01-18 01:10 AM

Since it did not connect to the server I would guess that you don't have a good internet connection.

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Drey
Newcomer
Newcomer
In response to storyhub

‎2025-01-20 02:24 AM

No, the internet connection is fine, I checked. This is a problem with the application on PC.

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