Can I remove Meeting ID and Passcode from Zoom confirmation emails or turn off the emails ?

[Beeyach]

We’re hosting a large Zoom conference that requires registration. Every time someone registers, Zoom sends out the confirmation email with their unique join link and the Meeting ID/Passcode.

The issue is that for this event, the Meeting ID/Passcode won’t work. Attendees must use their unique join link. Some people see both in the email and get confused, then end up locked out.

I’ve been digging around in settings but it looks like Zoom always includes the Meeting ID and Passcode by default. Is there any way to turn this off, or at least stop Zoom from sending their confirmation email so we can handle our own through Zapier?

Has anyone here managed to override this or found a good workaround?

Can I turn off the emails from Zoom since we already have separate emails sent out with their unique Zoom links?

[Ray_Harwood]

Welcome to the Zoom Community, @Beeyach.

Are you using Zoom Events?  If so, you have full control of email content, triggering, and on/off state at the Communications > Email menu.

If you’re not using Zoom Events, I’d need a little more info about your setup.