cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Issues with Zoom Plugin Configuration in Moodle – "No Access Token Returned"

mouktik
Newcomer
Newcomer

Hello everyone,

I am encountering an issue while trying to integrate the Zoom plugin with Moodle. Despite following all the required setup steps, I’m getting the error message "Connection failed: No access token returned". It seems that the plugin is unable to retrieve the necessary access token to establish a connection between Moodle and Zoom.

I have already Verified the Zoom account ID, Zoom Client ID and Client Secret.

It appears that I don't have the "Access Token" field in the Zoom Plugin Configuration page, and I'm unsure how to proceed from here. I also tried the web service options, but they seem limited in functionality for token generation.

Can anyone guide me resolve this issue? 

Thanks in advance for your help!

0 REPLIES 0