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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Issue with Poly P21 camera not recognized by Zoom Client Version: 5.7.7 (1105)

avshch
Contributor I
Contributor I

‎2021-09-07 07:50 PM

Hello,

Does anyone have an issue with Poly P21 device camera not recognized by Zoom Client (Version: 5.7.7 (1105))?

Is there any work around for this issue?

Thanks,

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2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-19 02:51 PM

Hi @avshch! Are you still having this issue? I know it's been a while since your original post, but I still wanted to check in 🙂


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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avshch
Contributor I
Contributor I
In response to Bri

‎2021-11-05 02:13 AM

It was resolved by updating firmware on P21 to the latest.

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