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Interpreter interface bug

Aimee-TEA
Newcomer
Newcomer

Looks like there is a bug on a new feature. For live interpretation, the interpreters have a "toggle" interface to switch from one language to another which is great. Zoom just updated it so the toggle controls can be moved since sometimes that interface blocked the interpreters' view of specific content on screen. Now we click on it and can move it. The issue is when MAC users do this, it doesn't disengage the "move interface" feature and they can't really click to change languages and the interface starts bugging out and moving up or down their screen. Interpreters try to get around this by using keyboard shortcuts - but it seems the MAC keyboard shortcut was recently changed - with no notice and no easy place to find the shortcut. Just a heads-up to everyone who uses the interpretation function. If your interpreters suddenly struggle when they need to switch languages, they might be dealing with a bug.

2 REPLIES 2

Jameswalter
Contributor III
Contributor III

Sign in to the Zoom desktop client.
Start or join a meeting.
Once your meeting has started, click Interpretation in the meeting controls.
Click Start to begin the interpretation sessions.

 

Regards,
James

H88
Newcomer
Newcomer

This happened to me, too. Hope Zoom fixes this bug soon. I was really helpless.