Identification

[KMSFav]

A friend used my computer to start her meeting. Now when I join zoom, it identifies me as her. How do I change this so zoom identifies me when I sign in? 

[aileenfelix · Accepted solution]

Hi  - welcome to the Zoom Community. It sounds like your friend either logged into her Zoom account on your computer and didn't sign out, or she joined a meeting and entered her name as the display name, and Zoom remembered it. There are multiple ways for you to resolve this, please see below: 

Do you see your profile picture on the top right hand corner of the Zoom App? If you don't have a profile pic, you might see your initials if you’re currently signed-in to your account. If you're seeing her profile picture, or her account, kindly ensure you click on "sign-out". Once you've signed out, you'll be taken to the Zoom login screen. From there, you can sign back in with your Zoom credentials. 

If you’re signed-in to your Profile, but still sees her name when you join meetings, try to check your “Display Name”. Click on your profile picture, click on your username, and click on “My Profile”. You’d then be brought to the Zoom Web Portal (Profile Section).

Under the Profile section, there’s an “Edit” link right next to your name. Click on “Edit” and check if the “Display Name” field has your friend’s name and make the necessary changes.

If your friend didn't actually sign into her Zoom account, but just joined a meeting and entered her name, Zoom might have "remembered" that as the default display name for future meetings on that computer. You can open the Zoom desktop application. (Don't join a meeting yet). If you see the option to "Join a Meeting" without signing in, click that. You'll typically see fields for the Meeting ID and your "Display Name." Just change the "Display Name" to your own name.

Lastly, if you're already in a meeting and realized it's your friend's name, you can also change your display name during a meeting. Once you join the Zoom meeting, click "Participants." In the Participants list that appears, hover your mouse over your name. You'll see a "More" option or an ellipsis (...). Click on it. Select "Rename." A pop-up box will appear. Enter your desired display name and click "Change" or "OK." Please see sample below.

By signing out of your friend's account and then signing into your own, or by explicitly setting your display name before joining/during a meeting, you'll ensure Zoom identifies you correctly.