cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I recorded a Zoom meeting, but there is no recording file.

planelov
Newcomer
Newcomer

I'm using the free version of Zoom, and when I joined the meeting, I asked the host to record it, got permission, and recorded the meeting for 50 minutes. I ended the meeting, but the recording file was not converted to an mp4 file, and there were no files in the recording folder I changed. There are no files in the Zoom folder under the Documents folder either.

Last time, I recorded a meeting for 40 minutes and 27 seconds and the recording file was saved normally, but I don't know why it wasn't saved this time. How do I recover recorded files?

0 REPLIES 0