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I can't start a class

mariathereza87
Newcomer
Newcomer

‎2024-09-12 07:02 AM

Hello, until last Thursday I just sent the link to my students and they would enter the class. However now they say there is a message saying that I am in another meeting, and the students' requests to enter never appearr to me. How can I solve this? 

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3 REPLIES 3

storyhub
Community Champion | Customer
Community Champion | Customer

‎2024-09-16 12:09 AM

It sounds like you sent them a link to a different meeting id. Double check the link.

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restherapist
Newcomer
Newcomer

‎2024-09-16 05:47 AM

I am having the exact same issue and it is so frustrating. I have been a Zoom user for years and this only started to happen after the latest update. Any help would be appreciated!

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MGSR
Community Moderator | Employee
Community Moderator | Employee
In response to restherapist

‎2024-09-23 04:03 PM

Hello @restherapist!

Welcome to the Zoom Community! We're glad to have you here.

It's possible that you are using a different meeting link than the one you intended to. To check this, you can go to your web profile, navigate to Settings > Meetings > Schedule Meeting, and check the "Use Personal Meeting ID (PMI) when scheduling a meeting" toggle.

MGSR_0-1727132588185.png


Let me know if this does not solve your concern. 


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?
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