I CANNOT FIND THE SETTINGS TO ADD A VIRTUAL BACKGROUND!! Despite following tutorials.

[PolishGurl]

SOS!! I'VE WATCHED VIDEO'S AND  YOU TUBE VIDEOS ON HOW TO  INSERT A VIRTUAL BACKGROUND!! I have followed the directions, but still not successful. Specifically, once I hit settings none of the options the video's tell me to look for appear!!

I am in a new position and really need a professional corporate virtual background

I am wondering if my "basic" plan needs to be upgraded to a more expensive plan.

Or perhaps I have the wrong version of Zoom. Can't get a "person" on the line via Zoom to help me with this.

#frustrated 

[DeltaAlphaVic]

If you need LIVE tech support, just track me down and send me a holler. I can help you out. God bless you.

[r2r]

I cannot find the appearance under settings then general

[Frank_TB]

Hello,

 You haven't told us anything about your computer situation. Zoom has technical requirements that need to be met to use virtual backgrounds. Do you meet these requirements?

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060007 

If your system does support the use of virtual backgrounds the official instructions can be found here;

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060387 

Regards

If my reply helped, don't forget to click the accept as solution button!

[Stjnn]

Hi!

As I'm not really fluent with technical specifications, seeking help if you can please advise why there's no virtual or blurred background on my zoom app (my account is basic) even though I've enable the virtual background setting in my profile.

My device is Redmi Pad 2 the 8GB Ram version

https://www.mi.com/global/product/redmi-pad-2/specs/

I've asked co-pilot to compare with android requirements listed here https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060007 

And co-pilot says my device is compatible with the requirement.. or is it actually not??

Zoom app version is 6.6.0.33360.

Thanks!