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How to remove mini windows on a recording?

KMC611
Explorer
Explorer

Hi all,

 

We do a lot of sessions with clients that are recorded, but I keep getting files with the Zoom user windows burned into them (on the upper-right and right side of the video). How do we set it up so when it records, these windows do not appear? Problem is that a lot of content gets obstructed. Is this something in the Share Screen settings?

1 ACCEPTED SOLUTION

T0J
Explorer
Explorer

If this gets posted twice, apologies. I posted but it didnt seem to save the first time unless they are all monitored before releasing. That said...

 

The recording participant must: Disable Record video during screen sharing.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314

Settings > Recording > (uncheck) "Recording video during screen sharing"

View solution in original post

3 REPLIES 3

T0J
Explorer
Explorer

The recording participant must: Disable Record video during screen sharing.

This is found in settings > Recording > Uncheck "Record video during screen sharing"

 

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314

 

Had same issue. Not sure if an update auto-checked that or not, but this worked for me.

T0J
Explorer
Explorer

If this gets posted twice, apologies. I posted but it didnt seem to save the first time unless they are all monitored before releasing. That said...

 

The recording participant must: Disable Record video during screen sharing.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314

Settings > Recording > (uncheck) "Recording video during screen sharing"

Thank you so much!