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Zoom AI Companion2024-11-13 07:49 AM
Hi all,
We do a lot of sessions with clients that are recorded, but I keep getting files with the Zoom user windows burned into them (on the upper-right and right side of the video). How do we set it up so when it records, these windows do not appear? Problem is that a lot of content gets obstructed. Is this something in the Share Screen settings?
Solved! Go to Solution.
2024-11-13 09:39 AM
If this gets posted twice, apologies. I posted but it didnt seem to save the first time unless they are all monitored before releasing. That said...
The recording participant must: Disable Record video during screen sharing.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314
Settings > Recording > (uncheck) "Recording video during screen sharing"
2024-11-13 09:33 AM
The recording participant must: Disable Record video during screen sharing.
This is found in settings > Recording > Uncheck "Record video during screen sharing"
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314
Had same issue. Not sure if an update auto-checked that or not, but this worked for me.
2024-11-13 09:39 AM
If this gets posted twice, apologies. I posted but it didnt seem to save the first time unless they are all monitored before releasing. That said...
The recording participant must: Disable Record video during screen sharing.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314
Settings > Recording > (uncheck) "Recording video during screen sharing"
2024-11-13 09:53 AM
Thank you so much!