How to get usage report for licensed users?

[WingDog]

Hello.

I think, that I've some licensed users that doesn't use Zoom at all. so Licenses are used for nothing.

can't find any usefull report to get detailed view of Meetings per user per year or something like that.

[sachinzoom]

Hello There,

Yes you can run meeting reports and get analytics, usage etc.

https://support.zoom.us/hc/en-us/articles/201363213-Getting-started-with-Zoom-reporting

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.

[WingDog]

Hi. unfortunately this report is very silly - only one month and not early than twenty last months. something more useful?

[eyeonsky]

NEED better reports than every month, be better to do a year or several years of usage to justify if a person needs a licensed ZOOM account.  Is there another place to get better reports?

[Fize]

I agree, we need a simple report which can clearly show whether or not users have used licensed features, i.e. hosted calls over 40 minutes, within the last 12 months.

[MD_FV]

I'm glad I'm not the only one with this problem.  I know we have dozens of employees that don't use Zoom at all but I can't find any way to view which licenses are not being used.  When I decreased our license count Zoom told me that we had over 30 unused licenses but they won't tell me who they are.  So I still have 98 licenses assigned but we're only supposed to have 65 and I'm supposed to guess which 33 users to downgrade.  So frustrating.