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How can I uninstall New Zoom App?

Huntsys
Newcomer
Newcomer

Recently installed a new Zoom app (permits adding various virtual background pictures).   Zoom App did not work at all on  my desktop PC  (good news)  but app has distorted my Zoom display on my  laptop PC  (bad news).

 

How can I uninstall this "new zoom app"  on my laptop? 

3 REPLIES 3

jaredallen
Community Champion | Employee
Community Champion | Employee

Hi @Huntsys, welcome to the Zoom Community.

 

Please can you try logging into the following webpage using your Zoom credentials?

 

https://marketplace.zoom.us/user/installed

 

You should see a list of the installed Zoom Apps with a button to Uninstall. Here is an example:

 

Screen Shot 2022-01-05 at 5.39.25 pm.png

Let me know if this resolves your issues? If so, don’t forget to mark the reply as an accepted solution!

jaredallen
Community Champion | Employee
Community Champion | Employee

Hi @Huntsys,

 

Just following up to see if your issue is resolved? Let me know if I can be of any further assistance?

I did that uninstall already, but still have many files left on my PC. I want to do a clean wipe out of all zoom files before I attempt to do a fresh install.