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Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Horrible Turn of Events

Averyr1
Newcomer
Newcomer

Not only have you turned off access for telephone help now, all of my meetings are gone and I can't make a new one. I am running a business and it's not a hobby. The success of the Pandemic made you the big deal in meetings but your service is subpar. When will I get my ability to schedule meetings back. Perhaps your Director of IT needs some help writing a resume. Horrrible experience. 

2 REPLIES 2

NPTI
Explorer
Explorer

It is unreal that the phone support just hangs up and ends the call. I can't access meetings, reports or recordings. 

stevie1959
Newcomer
Newcomer

Same here! It disconnected and there isn't any chat support. Had to text a client already in my meeting room that I couldn't get on. And when I tried to sign in it tells me I don't have an account. This must be a nationwide problem. I assumed that my account had been hacked which has happened to me before.