Help! I cannot access my paid account.

[mlcox75]

I cannot access my paid account. I created a Zoom meeting this past Wednesday morning, but I could not login to my account to have the scheduled meeting for Bible Study on Wednesday evening. I have not talked to a person who could help me, yet. When I enter my Apple info, it takes me back to re-enter my info again.  I am unable to access any account info. When I tried to enter my account using my email and password, it started me a new free account versus opening my paid account.  I don't know where to submit a ticket and contacting Agents leads to automated robots. Frustrated. Please help! 

[elena_koerber]

Have the same problem. No chance to get any support withour sign in in your account. Also feels really frustrated. 

[CarlaA]

Hello @mlcox75 @elena_koerber thank you for posting to the Zoom Community. 

Our engineering team was made aware of this issue and has deployed a fix. Please try to log in again. 

Thank you!