cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

HD Video Capture Card NOT showing up as a video source!

TriciaW
Newcomer
Newcomer

‎2022-01-07 10:14 AM

Help Needed!

Is anyone else having an issue using Video Capture Card in Zoom?

I have used an HD Video Capture Card successfully in the past (just before Christmas, so in December!) but today when I tried to use the capture card in zoom, it did not show up as a video source in the drop down menu!

I need to figure out a solution for a meeting on Monday- any ideas? Screen sharing is still working fine, but it's the capture card that I need to use so that my iPad screen can show up in place of video of my face (I use the capture card to share iPad as a SMALL image, so not to do a FULL screen share). Any help appreciated!

 

0 Likes
1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

‎2022-01-19 07:57 AM - edited ‎2022-01-19 07:57 AM

Hey @TriciaW, can you share the capture card you're using? Also, see ticket #13149956 open with our support team, would suggest responding to that ticket for our team to further troubleshoot your issue? Let me know how I can be of any help as well!  

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes