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Celebrate with us2024-08-21 11:52 AM
I finished recent Zoom update (within the last 2 weeks) and now when I share my screen during a Zoom meeting, it show any participant of my meeting big grey boxes wherever there's a Zoom screen open (like chat or the toolbars). Is there a workaround for this? It didn't happen before the update and is preventing me from effectively hosting meetings where i need to screenshare (which is almost all of them).
2024-08-22 07:29 AM
I am having the same issue. PLEASE HELP!!
2024-08-22 07:39 AM
This fixed the issue on my computer:
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060527
2024-08-27 11:52 AM
Hello @karad,
Hi @username!
Did you see the @cgabaldon' response?
You may also check @Jennife's answer in this post.
If it has resolved your inquiry, please press the Accept as Solution.
If you need further assistance, please let us know.
Have a great day!
2024-08-27 10:24 PM
I m unable to fix this issue. I tried using cgabladon reply.
Can't find Nvidia in my laptop - its Lenovo Thinkpad X1 and has only integrated graphics with Windows 11 pro.
Resharing issue in my own words
I am facing a challenrge when I am using zoom Workplace.... Whenever I am sharing a screen in zoom and I have any zoom window also on screen, its showing as Grey space on screen for other viewers..
Earlier this issue wasn't there. Only if I use to optimize video, then this issue was there.
Can you help me how to plug this issue as it's really impacting my online sessions, as I am a coach/ teacher.
2024-08-27 10:58 PM
I invested an hour and found a solution to my issue.
I went to advanced settings of screen share and selected the following option from the dropdowns for SCREEN CAPTURE MODE
Secure share with window filtering (Windows):
But honeslty, I expected a live support so that I could have saved an hour.
Anyway, happy that issue is resolved now./
2024-08-29 05:09 AM
None of the solutions mentioned above worked for me.
Pls, give us a hind how to get rid of the these annoying greay boxes. 🙏
2024-10-28 12:32 AM
Update:
Since Version 6.2.5 the problem with the grey boxes seem to be vanished. At least as far as I can see it up to now.
THX
2024-09-15 12:58 AM
Thank you so much for posting. This solved the problem for me after weeks of trying to find a workaround.