cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Getting audio device error when using sdk 2.4.0

arhridu
Newcomer
Newcomer

We are using v2.4.0 of the sdk to embed zoom in web. When running the project on a our server it's showing  Your browser doesn't support using computer's Audio device, please upgrade your browser to the lastest version. But my browser is also update i have tried 2.4.0 ,2.3.5 it also having same issue when tried to login  . My site is also in https

 


var meetConfig = {
apiKey: API_KEY,
apiSecret: API_SECRET,
meetingNumber: MEETING_NUMBER,
userName: USER_NAME,
passWord: PASSWORD,
leaveUrl: "<?php echo site_url('home'); ?>",
role: "0"

};

ZoomMtg.init({
leaveUrl: "<?php echo site_url('home'); ?>",
isSupportAV: false,
success: function () {
ZoomMtg.join(
{
meetingNumber: meetConfig.meetingNumber,
userName: meetConfig.userName,
signature: signature,
apiKey: meetConfig.apiKey,
passWord: meetConfig.passWord,
success: function(res){
console.log('join meeting success');
},
error: function(res) {
console.log(res);
}
}
);
},
error: function(res) {
console.log(res);
}
});

0 REPLIES 0