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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

unable to login

insaniat
Newcomer
Newcomer

‎2022-05-14 01:56 AM - edited ‎2022-05-14 10:32 AM

I have installed the zoom newest version; however, I'm unable to login directly through my email. I have a meeting on a topic of "Shoe Repair Brooklyn" this Sunday. Can anyone recommend me how do I can fix this out? 

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Shaimaa
Zoom Employee
Zoom Employee

‎2022-05-24 11:53 PM

Hi @insaniat 

 

Did you try to reset your password https://zoom.us/forgot_password and try to log in again?



Please like any post that helped you; please mark solutions so others can find them!
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