Feature request: add setting to not reset/reinitialize webcam when video is started

[michael-wb]

When using a 3rd party software application that configures the webcam settings (e.g. Logi Tune), these settings are reset and the camera is re-initialized with Zoom's configuration when video is started in a Zoom meeting. Usually, this ends up with the video being out of focus/too dark/off color. I have to go back to the 3rd party application and re-initialize the settings to correct the color/focus/lighting after the video has been started in a Zoom meeting. I have included two images that shows the Zoom settings vs LogiTune settings. (Zoom: HD, Adjust for low light is auto, and touch up appearance is off)

It would be nice if there was a configuration item on the Video Settings page that would disable Zoom's webcam configuration and just use the video feed as is, without attempting to adjust the resolution, color, focus, etc.

[jaron · Accepted solution]

To submit a feature request, you will need to submit a ticket at https://support.zoom.us/hc/en-us/requests/new

Select Technical Support, fill out the related fields, and under Priority select Low - Information or Feature Request Change.

I have submitted many feature requests this way.

If you found this response useful, please be sure to mark it as the solution 🙂

[michael-wb]

Thank you, Jaron - I just submitted a ticket.