cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Every time I use Zoom, my internet connection crashes

KitFlemons
Newcomer
Newcomer

Every single time I use Zoom, it crashes my internet across all devices.
I still have Wifi - I can login to my router - but no internet on any devices.

This only happens when using Zoom.

I have restarted my router, restarted computer and my network card, and tried splitting my connection into 2,4 and 5GHz networks. I've updated everything, nothing works.
Please can somebody help me?

1 REPLY 1

galenthurber
Explorer
Explorer

Router might think zoom is flooding network. Browser into the router and check if a very restricted firewall is set.