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Error in accessing many functions

oinky
Newcomer
Newcomer

@oinky 

I am running free Zoom plan in Windows 11. Once I launch the zoom I have had many issues in accessing many functions which include but not limited to docs, scheduler, whiteboard etc.

 

The error message is "You have run into an error we're trying to identify.  Please submit a report to help us fix it.".

Only the Whiteboard has another error message "Unable to load this whiteboard. Error code: 300001"

 

I have install and reinstall multiple times to no avail.

 

I have had no issue attending a Zoom meeting but when someone shares the whiteboard I'm unable to see it but only the error message.

2 REPLIES 2

ParkPlace
Newcomer
Newcomer

I encountered the same problem, have you solved it?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @ParkPlace,

Welcome to the Zoom Community! We're glad to have you here.

May I know what device you are using the app on, operating system and Zoom version?


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?