Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI CompanionUser groups are unique spaces where community members can collaborate, network, and exchange knowledge on similar interests and expertise.
Help & Resources is your place to discover helpful Zoom support resources, browse Zoom Community how-to documentation, and stay updated on community announcements.
The Events page is your destination for upcoming webinars, platform training sessions, targeted user events, and more. Stay updated on opportunities to enhance your skills and connect with fellow Zoom users.
Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.
Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!
2023-02-01
10:32 AM
- last edited on
2023-05-30
01:42 PM
by
RN
I have a Zoom account and recently re-installed Zoom on my laptop but am getting Error 403: app_not_configured_for_user when I try to access a meeting link. Some internet posts say this means my account is not active (paid for?) but I am on my home laptop. Ideas?
2023-02-01 01:01 PM
Hello,
If you are receiving Zoom Phone error 403: Your account is inactive. Please contact admin., this means that there might be a problem with your account license or calling plan.
Contact your Company Zoom Phone admin for help. The admin may need to assign a Zoom Phone license or calling plan.
If this helps, please accept the answer as an accepted solution.