cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Downloading zoom on to ASUS LAPTOP

Upsydaisy246
Newcomer
Newcomer

I am trying to download zoom on to my new ASUS laptop but Windows seem to be blocking this. Any ideas please?

1 ACCEPTED SOLUTION

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Upsydaisy246 

Sometimes, antivirus software can interfere with the Zoom downloading/installation process. Disable your antivirus software temporarily and try to install or update the Zoom application again. Once the installation is complete, enable the antivirus software again.

You may check out this article for further information.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

View solution in original post

3 REPLIES 3

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hello @Upsydaisy246 

Sometimes, antivirus software can interfere with the Zoom downloading/installation process. Disable your antivirus software temporarily and try to install or update the Zoom application again. Once the installation is complete, enable the antivirus software again.

You may check out this article for further information.


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Upsydaisy246

Did you see the previous respons? 
If it has resolved your inquiry, please press the Accept as Solution.

Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?

MGSR
Community Moderator | Employee
Community Moderator | Employee

Hi @Upsydaisy246 

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.
Should you need further assistance, please let us know.

Have a great day!


Mark
Zoom Community Team
Have you heard of Zoom AI Companion?