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Doubt

ThivishanFlash
Newcomer
Newcomer

ā€Ž2021-08-30 03:31 AM

why cant i use blur virtual baground in BASIC ZOOM MEETING . I even tried by making a new account many times and updating but blur baground is not comming as a option in virtual baground option 

4 REPLIES 4

RonniG
Zoom Employee
Zoom Employee

ā€Ž2021-08-30 07:03 AM

Hello @ThivishanFlash 

Have you confirmed that you are on the correct version of Zoom? Also, be sure that your virtual background settings are correctly enabled.

You can find more information here: https://support.zoom.us/hc/en-us/articles/360061468611-Using-blurred-background-

Thank you!


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ThivishanFlash
Newcomer
Newcomer
In response to RonniG

ā€Ž2021-08-30 07:15 AM

im in the latest version and can i know  how to set the settings

 

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RonniG
Zoom Employee
Zoom Employee
In response to ThivishanFlash

ā€Ž2021-08-30 07:27 AM

Please login to your account and navigate to Admin Portal => Account Management => Account Settings => Virtual Backgrounds.

If you are not an Admin, you can check your settings by logging in then navigating to Settings under your Profile Menu then In Meeting (Advanced) per the attachment.

More information can be found here: https://support.zoom.us/hc/en-us/articles/201363253-Changing-account-settings#h_01EG9BJJ4QF650BDTB5C...

Thank you.



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Sanna_Berlen
Newcomer
Newcomer

ā€Ž2022-01-04 05:48 AM

Yeah... same prob..Ur in mac air?

 

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